Help with The Barclays app
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How can I check my bank account online?
You can use Online Banking or the Barclays Mobile Banking app. We’ll tell how you here.
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How long is my statement available for viewing online?
Your Barclays statements will be available in Online Banking for 7 years, or 5 years after you close the account.
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How do I make a payment to someone I’ve paid before?
You can do this in Online Banking, through the Barclays Mobile Banking or Barclays Pingit apps, Telephone Banking or in branch. Find out how here.
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Cookies
To access Online Banking from Barclays, you should enable your cookies. Follow the instructions for your type of computer and browser to turn them on.
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How do I make a payment to someone new?
You can do this in Online Banking, through the Barclays Mobile Banking and Barclays Pingit apps, Telephone Banking or in branch. Find out how here.
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Go paperless with Online Statements
View, print and download your statements as and when you please, just log in to Barclays Online Banking and switch to online statements today.
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How quickly will my Online Statement appear online once it is due?
Find out how long it will take for an Online Statement for your Barclays account to appear in Online Banking after its due date.
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What should I do if I’m having problems logging in to Online Banking?
See where to get tips on logging in to Barclays Online Banking with PINsentry or the number to call to get help.
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I’ve been asked to synchronise or re-calibrate Mobile PINsentry with Online Banking. Is this a genuine request?
See if requests to synchronise the Mobile PINsentry function of the Barclays Mobile Banking app with your Barclays Online Banking are genuine or fraudulent
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How do I get my Barclays Blue Rewards?
Once you join Barclays Blue Rewards, you'll see a new section in your Online Banking or Barclays Mobile Banking app.
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