Help with The Barclays app
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What should I do if I’m having problems logging in to Online Banking?
See where to get tips on logging in to Barclays Online Banking with PINsentry or the number to call to get help.
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Download and register
It’s quick and easy to download and register for Online Banking and the Barclays app – then you can manage your business’ finances from home.
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Go paperless for all your statements and documents
View, print and download your statements as and when you please, just log in to Barclays Online Banking and switch to online statements today.
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How will the second person (authoriser) know they need to approve a pending Dual Authorisation payment?
The second person (authoriser) must log on securely to Online Banking to check on pending transactions to be approved. Find out more here.
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Can I have more than one cloud in Barclays Cloud It?
If you’re a Business and Personal or a Business and Premier Online Banking member, you can have a cloud for your personal and Business files.
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What can I do if I’ve lost my mortgage Agreement in Principle decision email?
If you saved your AiP in Online Banking or using a Barclays Digital ID, log in to your online applications to find your AiP details.
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Will you send me a statement that shows the rewards I’ve earned from Barclays Blue Rewards?
You'll get statements for Barclays Blue Rewards according to your preferences, but can view them at any time in Online Banking or Barclays Mobile Banking.
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How do I set up a standing order?
Standing orders are regular fixed payments from your account to another person or organisation. You can use Online Banking to set up a standing order.
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Can I see my old statements online if I close my account?
If you don’t cancel your Online Banking registration, statements will still be available for your closed accounts for a period of time. Find out more here.
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Business banking from home
Find out how to manage your business finances, keep an eye on cashflow and do your everyday banking from home using Online Banking and the Barclays app.
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