Help with The Barclays app
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Why can't I access my SmartBusiness Dashboard after activating it?
If you can’t access your Dashboard when logged in to Online Banking, your Dashboard may have been switched off or your business mandate may have changed.
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I can’t log in to Barclaycard from Barclays Online Banking. How can I check my transactions, see my statements and make a payment to Barclaycard?
Find out how to check your transactions and statements, and make a payment to Barclaycard when you can’t log in to Barclaycard from Barclays Online Banking
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How do I find a document in Barclays Cloud It?
This depends if you’re using the Online Banking or Barclays Mobile Banking version of Barclays Cloud It. We’ll cover both options here.
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Protecting your account
Find out how Barclays Online Banking Guarantee, PINsentry and free security software protects you and your money. Control your cards and stay safe online.
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Why can’t I set up email or text alerts within Barclays Cloud It?
You can only add text or email alerts to a document in Barclays Cloud It if we already have your number or email in Online Banking. See how to add them.
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How do I find my sort code and account number?
You can find your sort code and account number on your Barclays debit card, bank statements, Online Banking and on cheques or paying-in book.
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Protecting your account
Find out how Barclays Online Banking Guarantee, PINsentry and free security software protects you and your money. Control your cards and stay safe online.
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Digital Eagles
If you want help mastering the internet – from shopping online to banking online – our Digital Eagles ready to help. Learn the basics with Barclays.
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My statements are now in Barclays Cloud It. How do I turn off my paper statements?
See how to turn off paper statements for your Barclays accounts.
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How do I switch from online statements to paper ones?
We’ll take you through the steps to do this here.
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