Help with The Barclays app
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How do I amend or manage a Direct Debit?
You can view and cancel Direct Debits in Barclays Online Banking, but you'll need to contact the company you're paying to change the details.
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The person or business I’m paying has a long name. Will it fit in the space given?
We’re increasing the size of the ‘name’ field to 140 characters in the ‘Make a Payment’ screens in Online Banking and the Barclays app.
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Can I use my Barclays debit card or Barclaycard to make purchases and earn rewards through Barclays Blue Rewards?
Barclays Blue Rewards can't be earned with your Barclays debit card or Barclaycard, you'll need to use Online Banking or the Barclays Mobile Banking app.
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Why can't I access my SmartBusiness Dashboard after activating it?
If you can’t access your Dashboard when logged in to Online Banking, your Dashboard may have been switched off or your business mandate may have changed.
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Cashback of the net!
Cashback on your favourite brands. All you need is a Barclays current account and to register for Online Banking. Log in, shop through us and get cashback.
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I can’t log in to Barclaycard from Barclays Online Banking. How can I check my transactions, see my statements and make a payment to Barclaycard?
Find out how to check your transactions and statements, and make a payment to Barclaycard when you can’t log in to Barclaycard from Barclays Online Banking
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How do I find a document in Barclays Cloud It?
This depends if you’re using the Online Banking or Barclays Mobile Banking version of Barclays Cloud It. We’ll cover both options here.
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Payment limits
Learn about Barclays payment limits for online banking. Make sure you know the limits for payments made that can be made in a single day.
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Why can’t I set up email or text alerts within Barclays Cloud It?
You can only add text or email alerts to a document in Barclays Cloud It if we already have your number or email in Online Banking. See how to add them.
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How do I find my sort code and account number?
You can find your sort code and account number on your Barclays debit card, bank statements, Online Banking and on cheques or paying-in book.
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