Help with The Barclays app
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What do I have to do to log in to Online Banking if I've previously saved my details?
If you've saved your details, they should automatically appear when you log in to Barclays Online
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What is an Online Banking passcode and how do I get one?
This is a 5-digit passcode that you’ll receive in the post after you register for Online Banking.
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How do I change my Online Banking passcode or memorable word?
You’ll find the simple steps to do this here.
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How can I find my Online Banking membership number?
You can get a reminder of your Barclays Online Banking membership number during the log-in process.
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How long do payments take to be made in Online Banking?
The length of time depends on the type of payment. Get details here.
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Logging in to Online Banking without a PINsentry card reader
You may be able to use either Mobile PINsentry or a passcode and memorable word to log in. Find out how to do this here.
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What should I do if I get an email asking for my Online Banking details?
Ignore this email, it's likely to be fraudulent and won't be from Barclays. Get more details here.
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I am not an Online Banking customer - can I have access to Online Statements?
You must have a Barclays account and be registered for Online Banking to get Online Statements.
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How can I make a payment to my Select account?
You can do this in either Online Banking or by calling the Online Banking helpdesk. We’ll tell
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I can't see one of my accounts in Online Banking. Where can I find it?
Find out where you can see the accounts that aren't in your Barclays Online Banking here, or how
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