Help with The Barclays app Mobile PINsentry
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These FAQs may
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Neurodiversity
If you have difficulty with words and numbers, we’ve got a range of services designed to help.
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How to log in to Smart Investor?
See our step-by-step instructions for logging in to Smart Investor.
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Blind or visual impairment
and audio paperwork and other tools.
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The way you pay online is changing
Find out how to get ready for a new way to protect you from fraud when you pay for things online.
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Barclays One
Enjoy secure, online access to everything you have with us, including investment accounts, balances and transactions.
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Mobility or dexterity impairment
Tools you may find useful to access our branches and services.
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Protecting your account
Find out how Barclays Online Banking Guarantee, PINsentry and free security software protects
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What do I do if I've been charged the wrong amount on my Barclays contactless card by Transport for London (TfL) or I've accidentally touched it on a card reader?
You should first check your Tfl account to see what you’ve been charged and then either call us or TfL. You’ll find the contact numbers here.
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Is Video call secure?
Barclays Video Call is completely secure, but we recommend you use a secure Wi-Fi or mobile
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How to register for the Barclays app
Step-by-step instructions on how to register for the Barclays app, so you can manage your wealth
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