Help with The Barclays app Mobile PINsentry
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How do I switch from online statements to paper ones?
We’ll take you through the steps to do this here.
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What should I do if I’m having problems logging in to Online Banking?
See where to get tips on logging in to Barclays Online Banking with PINsentry or the number to call to get help.
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Are there limits to how much I can pay out using the Barclays app?
See what limits there when making payments using the Barclays Mobile Banking app.
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How do I set up a standing order?
Standing orders are regular fixed payments from your account to another person or organisation. You can use Online Banking to set up a standing order.
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Fraud and scams
If you think you’ve been targeted and have lost money, call us straight away. You can find out what to do here.
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Do I have to show my contactless Barclays debit card, Barclaycard or PayTag to a Transport for London (TfL) ticket inspector or member of staff if asked?
Find out if you have to show your contactless Barclays debit card, Barclaycard or PayTag to a Transport for London (TfL) member of staff if asked.
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No cash? No problem
Accept card payments and donations with a Barclaycard card reader.
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Why won't the gates open when I touch my contactless Barclays debit card or Barclaycard on a Transport for London (TfL) reader?
Find out what you need to do if your contactless debit card doesn't open Transport for London gates.
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Can I have more than one PINsentry card reader?
Yes, you can order additional card readers in Online Banking. Find out how here
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Understand cybercrime and fraud risks
Find out how to protect your business against impersonation fraud and invoice fraud, and help save yourself from loss of business and reputation damage.
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