Help with The Barclays app Using the app
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How can I make sure I get notifications from the Barclays app on my phone or tablet?
Use the settings app on your smartphone or tablet to check that you’re set up to receive
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What happens to the Barclays Video Call app if I get a new phone or tablet?
If you get a new smartphone or tablet, you just need to add the Barclays Video Call app. See how here.
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What happens if I forget my passcode?
You can reset the Barclays Mobile Banking app from the log-in screen.
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Download and register
It’s quick and easy to download and register for Online Banking and the Barclays app – then you can
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How do I change a standing order?
You can change a standing order in Online Banking, Barclays Mobile Banking or in branch.
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What is Paym?
Learn about Paym – the mobile payments service that makes it easy to send and receive money using
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How do I make a payment to a new person in my Barclays Mobile Banking app if I have a BarclayPlus account?
You can set up new payees in any Barclays branch; after that, you can pay them in your app.
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I have a new mobile phone, how do I register for the Barclays Mobile Banking app if I have a BarclayPlus account?
There’s a simple guide you can follow to do this.
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What do I do if I’m trying to register for the Barclays app and I didn’t get my text with my registration code?
Find out what to do if you’re trying to register for Barclays Mobile Banking and you didn’t get your registration code.
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Can I sign up/am I eligible to use the Barclays Mobile Banking app if I have a BarclayPlus account?
Find out if you’re eligible to use Barclays Mobile Banking.
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