Help with The Barclays app Using the app
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How do I cancel a Direct Debit?
You can cancel a Direct Debit online, in branch or over the phone. Get details here.
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How do I turn off fingerprint log in for Barclays Mobile Banking?
To switch off Fingerprint log in for our mobile banking app, go to ‘app settings’, tap on ‘Fingerprint log in’, then slide the switch to the off position.
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What can I do if there’s a problem with a brand’s logo in the Barclays app?
If a brand’s logo in the Barclays Mobile Banking app is wrong or shouldn’t be there, please contact
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Blind or visual impairment
If you’re blind, have sight-impairment or difficulty reading, we can give you large-print, Braille and audio paperwork and other tools.
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7 steps to financial self-discovery
Get that all-seeing feeling with the Barclays app, and experience financial self-discovery.
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What happens if I don't have enough funds to complete my Transport for London (TfL) journey using a contactless Barclays debit card or Barclaycard?
If you don't have enough money in your Barclays account to complete a journey with your contactless card, you'll need to contact TfL to pay the difference
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If I rename my accounts in Online Banking, will they have the same names in the Barclays app?
No, but we’re looking to offer renaming accounts within the app in the future.
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How do I transfer money between my Barclays accounts?
You can do this in Online Banking, Telephone Banking, through the Barclays Mobile Banking app
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Contactless payments
For easier, faster payments upgrade your debit card to contactless. Make fully secure payments without even needing your PIN.
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Debit cards
Get full control of your current account with Barclays Visa debit card. Make secure, convenient payments and even personalise your debit card.
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