Help with The Barclays app Using the app
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These FAQs may
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How do I see details of a transaction in my Barclays app?
Find out how to see the details for a transaction in your Barclays app
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Can I register for the Barclays app if I only have a Barclaycard account?
No, you need to have a Barclays current account. But you can find out about the Barclaycard app
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What do I do if I have the Barclays app and my phone is lost or stolen?
Find the number you need to de-register your Barclays Mobile Banking app, before you can set it up on your new phone.
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View your debit card details in the Barclays app
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The Barclays app keeps crashing. What should I do?
Please try closing and re-launching the app. If this doesn’t work please give us a call.
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Power of attorney
Power of attorney is a legal document that lets a person make decisions on someone else’s behalf. We’re here to support you in any way we can.
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Is my money protected from fraud using Barclays Online or Mobile Banking?
See details of our Online and Mobile Banking Guarantee, protecting your Barclays account from fraud, here.
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Problems with PINs or cards when using a PINsentry card reader
This means you've typed the wrong PIN into your PINsentry 3 times. Find out how to unlock it here.
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What happens if I lose signal during a Barclays app transaction?
If you haven’t seen the confirmation message, the transaction may not have gone through. Find out what to do here.
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I have accidentally deleted my Barclays app for BarclayPlus, what should I do?
You can simply download and sign up for the app again.
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