Help with The Barclays app Using the app
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How to make a complaint
Complaints
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Do I need to activate the PINsentry card reader before I use it for the first time?
No, you don’t. You can find online demos on using PINsentry here.
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How to switch to a Barclays account
How to switch to a Barclays account using the Barclays app.
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Apple Pay terms and conditions
Terms and conditions for using Barclays cards with Apple Pay.
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Providing payment variety
There are many ways to pay and be paid – Barclaycard has a range of options to meet the needs of your customers and increase the reach of your business.
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Our digital services
See which digital services we offer – from the Barclays app to Online Banking.
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How do I find out the balance on my mortgage?
You can check your mortgage balance in Online Banking, in our mobile banking app and by phone.
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What will it cost me to go overdrawn without an arranged overdraft limit?
You can visit our page about Barclays bank and overdraft fees and charges. Get the link here.
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Barclays Children’s Savings
Start saving for your children's future today with our instant-access savings account.
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What do I do if my card’s lost or stolen?
Let us know straightaway if your card is lost or stolen. You can do this in several ways – 24 hours a day, 7 days a week.
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