Help with Online Banking
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How do I get an Online Banking membership number?
You’ll first need to be registered for Online Banking. You can find out how to do this and get
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PINsentry card readers for Online Banking
See the steps you need to take to generate a PINsentry code for Barclays Mobile Banking here.
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Protecting your account
Find out how Barclays Online Banking Guarantee, PINsentry and free security software protects
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How do I register for Online Banking?
Find out how to register for Barclays Online Banking here.
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What should I do if I’m having problems logging in to Online Banking?
See where to get tips on logging in to Barclays Online Banking with PINsentry or the number to call
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Protecting your account
Find out how Barclays Online Banking Guarantee, PINsentry and free security software protects
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Problems with PINs or cards when using a PINsentry card reader
This means you've typed the wrong PIN into your PINsentry 3 times. Find out how to unlock it here.
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Guide to PINsentry
PINsentry is a more secure way to verify your identity when you log in to Online Banking.
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Go paperless for all your statements and documents
View, print and download your statements as and when you please, just log in to Barclays Online
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Our guarantee for Online Banking and the Barclays app
Feel safe when banking online and on your mobile. Find out how our guarantee works to protect
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