Help with Online Banking
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What do I need to do if I forget my memorable word?
See how you can get a reminder of your memorable information for Barclays Online Banking here.
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It's difficult to remember my Online Banking log-in details. What can I do?
You can save some Barclays Online Banking log-in details on your computer. See how here.
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What do I have to do to log in to Online Banking if I've previously saved my details?
If you've saved your details, they should automatically appear when you log in to Barclays Online
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What does the 'save your membership number and surname' tickbox do?
This means that you won't have to enter your details next time you log in to Barclays Online
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How can I find my Online Banking membership number?
You can get a reminder of your Barclays Online Banking membership number during the log-in process.
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PINsentry for Online Banking
They both enable you to access Online Banking, just in different ways.
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Help with Online Banking
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What should I do if I’m having problems logging in to Online Banking?
See where to get tips on logging in to Barclays Online Banking with PINsentry or the number to call
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Our guarantee for Online Banking and the Barclays app
Feel safe when banking online and on your mobile. Find out how our guarantee works to protect
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How do I amend or manage a Direct Debit?
You can view and cancel Direct Debits in Barclays Online Banking, but you'll need to contact
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