Help with Online Banking
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Essentials
Security
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It's difficult to remember my Online Banking log-in details. What can I do?
You can save some Barclays Online Banking log-in details on your computer. See how here.
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How can I find my Online Banking membership number?
You can get a reminder of your Barclays Online Banking membership number during the log-in process.
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What should I do if I’m having problems logging in to Online Banking?
See where to get tips on logging in to Barclays Online Banking with PINsentry or the number to call
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PINsentry for Online Banking
They both enable you to access Online Banking, just in different ways.
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Our guarantee for Online Banking and the Barclays app
Feel safe when banking online and on your mobile. Find out how our guarantee works to protect
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How do I amend or manage a Direct Debit?
You can view and cancel Direct Debits in Barclays Online Banking, but you'll need to contact
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Mobile PINsentry for Online Banking
There are two ways you can do this, depending on whether you’re logged in or not. We’ll explain each way here.
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Transfer an ISA in Online Banking
To transfer an ISA, you’ll need your existing ISA sort code & account number and your National Insurance number. We’ll take you through the steps here.
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Protecting your account
Find out how Barclays Online Banking Guarantee, PINsentry and free security software protects
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How do I find my sort code and account number?
You can find your sort code and account number on your Barclays debit card, bank statements, Online
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