Help with Online Banking
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Logging in to Online Banking without a PINsentry card reader
You may be able to use either Mobile PINsentry or a passcode and memorable word to log in. Find out how to do this here.
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What should I do if I get an email asking for my Online Banking details?
Ignore this email, it's likely to be fraudulent and won't be from Barclays. Get more details here.
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What is an Online Banking passcode and how do I get one?
This is a 5-digit passcode that you’ll receive in the post after you register for Online Banking.
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What do I have to do to log in to Online Banking if I've previously saved my details?
If you've saved your details, they should automatically appear when you log in to Barclays Online
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How do I change my Online Banking passcode or memorable word?
You’ll find the simple steps to do this here.
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How can I make a payment to my Select account?
You can do this in either Online Banking or by calling the Online Banking helpdesk. We’ll tell
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Why can't I see a future-dated payment I set up in Online Banking?
It may be after 6:30pm on the day before your payment is due to be made. Get more details here.
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Can I make multiple payments in one Online Banking request?
You can only make a bulk payment if you have a Barclays Business account. See how here.
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What do I do if I’ve lost or forgotten my Online Banking log-in details?
You may be able to retrieve this online – it depends which part of your log-in details you’ve lost
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Where can I find my card number when registering for Online Banking?
This is the number that runs across the front of your Barclays card.
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