Help with Online Banking
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Neurodiversity
If you have difficulty with words and numbers, we’ve got a range of services designed to help.
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How to avoid scams and what to do if you’re a victim
Fraud and scams are often difficult to spot. We explain how to protect yourself and where to go for help if you become a victim.
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Third-party access to bank accounts
We explain the options for getting help managing your accounts, and what to do if you’ve been appointed to help someone else.
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Legal information
Find here all legal information regarding Smart Investor.
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How do I make a payment?
You can do this in Online Banking, through the Barclays Mobile Banking and Barclays Pingit apps, Telephone Banking or in branch. Find out how here.
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Blind or visual impairment
If you’re blind, have sight-impairment or difficulty reading, we can give you large-print, Braille and audio paperwork and other tools.
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Scotland
Your relationship team for Scotland, with contact details opening times and helpful links.
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Protect your money
Stay digisafe by learning to spot common types of fraud. Whether pension, email or online shopping scams, stay ahead of the scammers with this useful guide
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Manage your Premier mortgage
Manage your mortgage quickly and easily in Online Banking, and check your balance, term and more in the Barclays Mobile Banking app.
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Manage your mortgage online
Check your mortgage details, make overpayments or even switch mortgage rate online or with our banking app. Learn how to manage your mortgage online.
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