Help with Online Banking
Related
Essentials
Security
99+ results
0
These FAQs may
help too
-
Guardianship (missing persons) order
A court can appoint someone to be the guardian of a missing person’s property and finances. See the details here, including how to register one with us.
-
Supporting the needs of all our customers
If you have a current account with us, see how we can help when you need us.
-
Everyday Saver
Bank with us? Open an account online in minutes
-
How do I get an Online Banking membership number?
You’ll first need to be registered for Online Banking. You can find out how to do this and get your membership number here.
-
How do I get a paper copy of my statement?
You can do this for free in Online Banking (if you’re registered) or at our self-service kiosks in branch. Find out more here.
-
Other ways to get in touch
If illness or disability means you prefer to communicate with us in a particular way, we’ll do everything we can to help.
-
1-Year Fixed-Rate Bond
If you can set aside your money without access to it, you'll earn a fixed rate of interest on your savings.
-
2-Year Flexible Bond
With a flexible bond, you can earn a fixed rate of interest on your money while still being able to access some of it. Explore our 2-Year Flexible Bond.
-
How do I set up a standing order?
Standing orders are regular fixed payments from your account to another person or organisation. You can use Online Banking to set up a standing order.
-
Court of Protection order
Court of Protection order is a legal document that lets a person make decisions on someone else’s behalf. We’re here to support you in any way we can.
- View all results