Help with Online Banking PINsentry
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These FAQs may
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How do I pay my Barclaycard bill?
You can do this in Online Banking, through the Barclays Mobile Banking or Barclays Pingit apps, Telephone Banking or in branch. Find out how here.
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How do I make a payment?
You can do this in Online Banking, through the Barclays Mobile Banking and Barclays Pingit apps, Telephone Banking or in branch. Find out how here.
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How do I make a video call?
See how to make a video call, either from Barclays Mobile Banking using the Barclays Video Call app, or from Barclays.co.uk for mortgage queries.
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The Barclays app
Manage all your wealth with us on your mobile with the Barclays app.
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What do I do if my Mobile PINsentry code isn’t working in Online Banking?
You’ll need to generate a new code if the one you have isn’t working. We’ll tell you how here.
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Our app for children
If you're aged 11-15 with a BarclayPlus account, get our award-winning app to check your balance and move money between your accounts.
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Do I need to be online or in range of 3G or Wi-Fi to use Mobile PINsentry?
Find out if you need an internet connection to use Mobile PINsentry in the Barclays Mobile Banking app.
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Do I need my 4-digit PIN or debit card to use Mobile PINsentry?
No, you'll just need your 5-digit Barclays Mobile Banking passcode to use Mobile PINsentry.
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The Barclays app
Stay in control of your money wherever you are, with our mobile banking app, mobile payments app and alerts.
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App terms and conditions
App terms and conditions: May 2019
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