Help with Online Banking PINsentry
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These FAQs may
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How do I set up my memorable word and passcode in Online Banking?
We’ll show you how here, but you need a PINsentry card reader to set these up.
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Problems with PINs or cards when using a PINsentry card reader
This means you've typed the wrong PIN into your PINsentry 3 times. Find out how to unlock it here.
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Digital skills to boost your business
From security and storage to growing your business, here are 5 ways digital can transform
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How do I set up a standing order?
You can use Online Banking to set up a standing order.
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What do I do if I’ve lost or forgotten my Online Banking log-in details?
You may be able to retrieve this online – it depends which part of your log-in details you’ve lost
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Other ways to get in touch
If illness or disability means you prefer to communicate with us in a particular way, we’ll do everything we can to help.
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1-Year Flexible Cash ISA
With our 1-Year Flexible Cash ISA, you can earn a fixed rate on your money and make three free withdrawals – each one of up to 10% of your current balance.
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Online banking How to make a payment
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Third-party authority
your bank accounts with us on your behalf.
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Barclays Cloud It
Safely store your important documents securely on Cloud It, designed by Barclays to make your life
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