Help with Online Banking PINsentry
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99+
These FAQs may
help too
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Can I still access Pingit if my fingerprint log-in isn’t recognised?
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How do I see all my documents in Barclays Cloud It?
You can view all the documents you've uploaded to Barclays Cloud It in Online Banking. See how here.
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How do I log in to Online Banking?
You’ll find step-by-step instructions here.
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Will Barclays contact me if my payment’s delayed?
Yes, we might contact you about the payment if there’s something we need to confirm. Please make sure your contact details are up to date.
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Do I have to show my contactless Barclays debit card, Barclaycard or PayTag to a Transport for London (TfL) ticket inspector or member of staff if asked?
Find out if you have to show your contactless Barclays debit card, Barclaycard or PayTag to a Transport for London (TfL) member of staff if asked.
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How do I upload a document to Barclays Cloud It?
You can upload a document to Barclays Cloud It in Online Banking. See how here.
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How do I switch from online statements to paper ones?
We’ll take you through the steps to do this here.
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Our latest developments
We’re committed to inclusive design and accessible services – using new technology to make banking easier for you.
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Do I need to use PINsentry to view my Online Statements?
No, you can also log in with your passcode and memorable word. You can do this here.
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Terms and conditions
Terms and conditions for the Barclays Identity Service.
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