Help with Online Banking PINsentry
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These FAQs may
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Are there limits to how much I can pay out using the Barclays app?
See what limits there when making payments using the Barclays Mobile Banking app.
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Do I need to use PINsentry to view my Online Statements?
No, you can also log in with your passcode and memorable word. You can do this here.
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How do I switch from online statements to paper ones?
We’ll take you through the steps to do this here.
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What's contactless cash?
With contactless cash, you’ll be able to take out money with just a tap of your contactless debit card or Android smartphone. Here’s how it works.
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I've forgotten my card's PIN. Can I still use the PINsentry card reader?
You'll need your PIN to use PINsentry, but you can get an instant reminder on Barclays Mobile Banking or Online Banking.
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Contactless Mobile
With Contactless Mobile you can pay with your Android phone, anywhere you see the contactless symbol. It's a quick, simple way to make NFC payments.
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How do I get a refund with Contactless Mobile?
If you paid with Contactless Mobile, you’ll usually use your phone to get a refund. Hold your phone over the reader, just as you did when you paid.
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The Barclays app
Use our app to run your accounts from the palm of your hand. Manage your accounts, add products from our Features Store and get instant help.
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Contactless payments
For easier, faster payments upgrade your debit card to contactless. Make fully secure payments without even needing your PIN.
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Phone number checker
Input any phone number into our phone number checker and we’ll confirm whether it’s a genuine Barclays telephone number for you.
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