Help with Online Banking Using Online Banking
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These FAQs may
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I can't see one of my accounts in Online Banking. Where can I find it?
Find out where you can see the accounts that aren't in your Barclays Online Banking here, or how
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What do I need to do if I forget my memorable word?
See how you can get a reminder of your memorable information for Barclays Online Banking here.
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It's difficult to remember my Online Banking log-in details. What can I do?
You can save some Barclays Online Banking log-in details on your computer. See how here.
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Going paperless
It’s easy to manage your account online – and save yourself time.
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What do I have to do to log in to Online Banking if I've previously saved my details?
If you've saved your details, they should automatically appear when you log in to Barclays Online
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Other ways to get in touch
If illness or disability means you prefer to communicate with us in a particular way, we’ll do everything we can to help.
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What does the 'save your membership number and surname' tickbox do?
This means that you won't have to enter your details next time you log in to Barclays Online
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Paying off your mortgage early
Thinking about using your savings or a cash windfall to pay off your mortgage early? Find
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What is an Online Banking passcode and how do I get one?
This is a 5-digit passcode that you’ll receive in the post after you register for Online Banking.
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How quickly will my Online Statement appear online once it is due?
Find out how long it will take for an Online Statement for your Barclays account to appear
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