Help with Online Banking Using Online Banking
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These FAQs may
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Problems with PINs or cards when using a PINsentry card reader
This means you've typed the wrong PIN into your PINsentry 3 times. Find out how to unlock it here.
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What should I do if I’m having problems logging in to Online Banking?
See where to get tips on logging in to Barclays Online Banking with PINsentry or the number to call
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Mortgage redemption statement
If you’re shopping for a new mortgage deal, don’t forget to check our reward rates first – getting
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The Barclays app
Barclays Mobile Banking app allows you to make payments, move money between accounts and view
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Wealth savings
Choose easy-access accounts for day-to-day savings, or get a better interest rate by depositing money for a fixed term.
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Go paperless for all your statements and documents
View, print and download your statements as and when you please, just log in to Barclays Online
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How do I set up my memorable word and passcode in Online Banking?
We’ll show you how here, but you need a PINsentry card reader to set these up.
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What accounts should I see on my Online Banking homepage?
See which accounts you should be able to see in your Barclays Online Banking.
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How old do I have to be to do my banking online?
See how old you have to be to register for Barclays Online Banking, and what kind of account
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Information about our current account services
The Financial Conduct Authority requires us to publish the following information about our personal current accounts.
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