Help with Online Banking Using Online Banking

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  • How do I get a paper copy of my statement?

    You can do this for free in Online Banking (if you’re registered) or at our self-service kiosks in branch. Find out more here.

  • Manage your mortgage online

    Check your mortgage details, make overpayments or even switch mortgage rate online or with our banking app. Learn how to manage your mortgage online.

  • 1-Year Fixed-Rate Bond

    If you can set aside your money without access to it, you'll earn a fixed rate of interest on your savings.

  • Supporting the needs of all our customers

    If you have a current account with us, see how we can help when you need us.

  • Other ways to get in touch

    If illness or disability means you prefer to communicate with us in a particular way, we’ll do everything we can to help.

  • Digital Eagles

    If you want help mastering the internet – from shopping online to banking online – our Digital Eagles ready to help. Learn the basics with Barclays.

  • Manage your Premier mortgage

    Manage your mortgage quickly and easily in Online Banking, and check your balance, term and more in the Barclays Mobile Banking app.

  • Cashback FAQs

    Barclays Cashback frequently asked questions. If you want to know more about Cashback, find answers for the most commonly asked queries.

  • Protect your money

    Stay digisafe by learning to spot common types of fraud. Whether pension, email or online shopping scams, stay ahead of the scammers with this useful guide

  • How do I get an Online Banking membership number?

    You’ll first need to be registered for Online Banking. You can find out how to do this and get your membership number here.

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