These FAQs may
Your payments from Pingit will be paid into your new Barclays current account.
The Current Account Switch Service will redirect payments to your old account for up to 36 months. See more details here.
With Dual Authorisation payments, can the second person (authoriser) amend the transaction details of the payment request?
They can, but if they make any changes they won’t be able to authorise the payment request. We explain what to do in this instance here.
If I have chosen to reduce my monthly payments on an offset mortgage, how will I know what I’m paying each month?
We'll send you a statement with the details.
My BIPS (Barclays International Payments Service) or CHAPS payment is delayed, when will it go through?
We’ll process the payment when any additional checks have been done and we’ve confirmed that it’s genuine.
Deleting the app doesn’t cancel your registration. You’ll need to re-register in order to stop any further payments. Find out how here.
How much notice do I need to give to cancel standing orders, Direct Debits and future-dated payments?
The notice you need to give depends on the type of payment you want to cancel. See details here.
Can I prevent my new account details being given to someone who sends one-off payments to my old account?
Find out how you can transfer your account from Barclays without moving across your old payment details.
Siri recognises certain words or phrases like ‘for’, ‘with note’ and ‘with reference’ to add a reference to your payment. See an example here.
Pingit won’t charge you a transaction fee for making international payments.
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