These FAQs may
We’re working on changes to some payments features, which means you can’t make payments from accounts with other banks from 24 September.
My BIPS (Barclays International Payments Service) or CHAPS payment is delayed, when will it go through?
We’ll process the payment when any additional checks have been done and we’ve confirmed that it’s genuine.
With Dual Authorisation payments, can the second person (authoriser) amend the transaction details of the payment request?
They can, but if they make any changes they won’t be able to authorise the payment request. We explain what to do in this instance here.
If I have chosen to reduce my monthly payments on an offset mortgage, how will I know what I’m paying each month?
We'll send you a statement with the details.
Can I prevent my new account details being given to someone who sends one-off payments to my old account?
Find out how you can transfer your account from Barclays without moving across your old payment details.
How much notice do I need to give to cancel standing orders, Direct Debits and future-dated payments?
The notice you need to give depends on the type of payment you want to cancel. See details here.
Find out what CHAPS payments are and how they differ from Faster Payments.
Use your Barclays app to prevent in-store debit card payments abroad
Find out how to get ready for a new way to protect you from fraud when you pay for things online.
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