Help with Payments
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How do I set up a standing order?
Standing orders are regular fixed payments from your account to another person or organisation. You can use Online Banking to set up a standing order.
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Joint and guarantor mortgages
A joint mortgage means two or more of you apply together. A guarantor is someone liable for making payments if you can’t – without any legal claim.
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What is ‘Visa Secure’ for online debit card payments?
Visa Secure (formerly known as Verified by Visa) helps protect your account against fraud and unauthorised use.
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Mortgage payment holiday ending
If you’ve taken a mortgage payment holiday because of coronavirus, here are your options when it’s coming to an end.
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What happens with Contactless Mobile if I get my PIN wrong?
If you enter your PIN incorrectly 3 times when paying with your phone, PIN payments on Contactless Mobile will be locked. Call us to unlock them.
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Make the most of your new account
Find out how to make the most of your new Barclays account in just 3 steps.
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What is my account balance?
There are different types of account balance. We explain them all here.
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Contactless Mobile
With Contactless Mobile you can pay with your Android phone, anywhere you see the contactless symbol. It's a quick, simple way to make NFC payments.
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Over 50s' life assurance
What to do if you have an active over 50s’ life assurance policy with us – how it works, how to make a claim or cancel your policy.
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Why is Confirmation of Payee being introduced?
Find out why Confirmation of Payee is being introduced.
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