Help with Payments International
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Can I check the status of a Pingit international payment?
If you’d like to trace, change or cancel an international payment that you’ve made using the Pingit app, there’s a £20 fee.
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What’s the fee for sending a Pingit international payment?
Pingit won’t charge you a transaction fee for making international payments.
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Can I make a PPI complaint if I live abroad?
Yes, it doesn't matter where you live. We'll show you how to make a complaint here.
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I'm having trouble using my cards abroad. What can I do?
If you're having difficulties using your Barclays card abroad, find the number here.
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Can I use my card abroad, and will I be charged?
You can use your card overseas. Find out more about fees and charges in your statement.
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Will I be charged for using my debit card abroad?
See if you'll be charged for using a cash machine abroad, and what that may be, here.
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Which currencies can Pingit send international payments in?
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If I have an overseas account, can I open a UK business account?
You’ll need to call us so we can discuss your circumstances further. You’ll find the number here.
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Can I use my Barclays debit card when I'm abroad?
Find out whether you can use your debit card abroad and how much it will cost.
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Can I use PINsentry in Online Banking when I'm abroad?
You can, but it’s your responsibility to know if using Online Banking is an offence in that country.
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