Help with Pingit
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How do I make a payment?
You can do this in Online Banking, through the Barclays Mobile Banking and Barclays Pingit apps, Telephone Banking or in branch. Find out how here.
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International Business Payments
Make quick and secure payments, whether you’re trading with the United States or United Arab Emirates.
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Providing payment variety
There are many ways to pay and be paid – Barclaycard has a range of options to meet the needs of your customers and increase the reach of your business.
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The Barclays app
Barclays Mobile Banking app allows you to make payments, move money between accounts and view balances and transactions from your phone.
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How do I contact you if I have a problem with Pingit?
Call us on 0333 200 1012*. Lines are open 24 hours a day, 7 days a week.
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How do I report fraud on Pingit?
If you suspect fraud or that someone else has access to your Pingit account, contact us on 0333 2001012* immediately and choose option 1.
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How do I cancel my Pingit registration?
You can do this within the app. We’ll explain how here.
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How do I find out if my contacts have Pingit?
Find out how to use ‘Who’s got Pingit?’ to display your contacts that are registered for it.
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How do I request a payment through Pingit?
We’ll take you through the steps to request a payment here.
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What are the criteria for adding Gift Aid to a donation to charity?
If you let us know you're a UK taxpayer, the government will add Gift Aid to your charity donations in Barclays Pingit.
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