Help with Pingit Registration
25 FAQ results
47
These FAQs may
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How do I cancel my Pingit registration?
You can do this within the app. We’ll explain how here.
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Can I change my Paym registration?
Find out how to change your Paym registration through Pingit
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How do I cancel my Pingit registration if I’ve deleted the app?
Unfortunately, you’ll need to download the app again and re-register in order to cancel your registration. We explain how here.
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What is Cifas Protective Registration and how could it help me?
Cifas Protective Registration is a way to protect yourself against identity fraud if you think you might be at risk. Learn more.
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What do I do if the Pingit app crashes or my phone loses power during registration?
Just return to the app to complete your registration – you can do this at any time. You can find out more here.
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Why can’t I see my account verification code if I’ve received my penny payment during Pingit registration?
Your bank may not display payment references until the following day. If you don’t think this is the reason you’ll find our helpdesk details here.
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If I don’t want to use Pingit any more, do I just delete the app?
No, you’ll need to cancel your registration. We’ll show you how.
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Can I see my old statements online if I close my account?
If you don’t cancel your Online Banking registration, statements will still be available for your closed accounts for a period of time. Find out more here.
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I’ve deleted the Pingit app – why am I still receiving text messages to say I have received payments?
Deleting the app doesn’t cancel your registration. You’ll need to re-register in order to stop any further payments. Find out how here.
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What do I do if I've lost or forgotten my Pingit mobile or account verification code?
You can request a new code either within the app or by calling the helpdesk. We’ll tell you how here.
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