Help with Pingit Registration
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How do I cancel my Pingit registration?
You can do this within the app. We’ll explain how here.
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Can I cancel my Paym registration?
Find out how to change your Paym registration through Pingit
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How do I cancel my Pingit registration if I’ve deleted the app?
Unfortunately, you’ll need to download the app again and re-register in order to cancel your registration. We explain how here.
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What is Cifas Protective Registration and how could it help me?
Cifas Protective Registration is a way to protect yourself against identity fraud if you think you might be at risk. Learn more.
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What do I do if the Pingit app crashes or my phone loses power during registration?
Just return to the app to complete your registration – you can do this at any time. You can find out more here.
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What do I do if I’m trying to register for Barclays Mobile Banking and I didn’t get my text with my registration code?
Find out what to do if you’re trying to register for Barclays Mobile Banking and you didn’t get your registration code.
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I’ve got my penny payment to verify my Pingit registration. Why can’t I see my account verification code?
Your bank may not display payment references until the following day. If you don’t think this is the reason you’ll find our helpdesk details here.
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If I don’t want to use Pingit any more, do I just delete the app?
No, you’ll need to cancel your registration. We’ll show you how.
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Can I see my old statements online if I close my account?
If you don’t cancel your Online Banking registration, statements will still be available for your closed accounts for a period of time. Find out more here.
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I’ve deleted the Pingit app – why am I still getting text messages to say I’ve received payments?
Deleting the app doesn’t cancel your registration. You’ll need to re-register in order to stop any further payments. Find out how here.
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