Help with Pingit Using Pingit
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What should I do if my card’s been lost or stolen?
You should contact us straight away. You can do this online, on your mobile, over the phone or in branch. We’ll explain how here.
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Do I need a Barclays account to use Pingit?
No, you don’t have to bank with us to use Pingit. Find out how to register here.
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Will Pingit or Barclays store my fingerprint?
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Will I need to reregister for Pingit if I switch to a Barclays current account?
You won't need to re-register for Pingit if you switch your account to Barclays. Any payments will go into your new account.
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Will the Barclays Mobile Banking and Pingit apps work with the latest iOS update?
Yes. Find out what to do here if they don’t.
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How do I get my Pingit account verification code?
This depends on what you're using to get your code. See details here.
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What happens to the money in my Pingit account if I switch my current account to Barclays?
Find out what happens to any money in your Pingit account when you switch your current account to Barclays.
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What’s a Pingit account, and how do I top it up?
Find out what a Pingit Account is, how to set one up and how to add or withdraw money.
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Why can’t I register for Barclays Mobile Banking, Barclays Pingit or other apps on a rooted or jailbroken mobile?
For your own security, we’ve taken the necessary steps to ensure that our apps won’t operate on phones with rooted access.
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