These FAQs may
Find out how to change your Paym registration through Pingit
I’ve made a purchase using your cashback service, will my banking details be shared with the retailer?
Transactions you make with retailers and partners will be treated like any other transaction using your Barclays account – with utmost security.
Find out how long it could take to get money back on purchases you make using the free cashback service with your account.
Find a list of the countries that you can register for Barclays Mobile Banking using a number from here.
If I top up my Pingit account with my debit card, are my purchases protected under the card's chargeback scheme?
No, because Pingit purchases aren’t classified as card transactions. You can find out more here.
I have a business or personal account. Can I register for the Barclays app using a non-UK mobile phone number?
Sorry, you can't register for Barclays Mobile Banking with a non-UK mobile number at the moment. Get details here.
Why do I receive an 'Unable to download' message when using Internet Explorer 8 to view my Online Statement?
Find out how to change your security settings so you can download Online Statements for your Barclays accounts using Internet Explorer 8.
I’ve got my penny payment to verify my Pingit registration. Why can’t I see my account verification code?
Your bank may not display payment references until the following day. If you don’t think this is the reason you’ll find our helpdesk details here.
What happens if I don't have enough funds to complete my Transport for London (TfL) journey using a contactless Barclays debit card or Barclaycard?
If you don't have enough money in your Barclays account to complete a journey with your contactless card, you'll need to contact TfL to pay the difference
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