Help with Telephone Banking
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These FAQs may
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Checking who called?
Input any phone number into our phone number checker and we’ll confirm whether it’s a genuine
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Who do I call about my mobile phone and gadget insurance?
See the list of numbers to call for mobile phone insurance with your Barclays bank account.
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Will I ever have to give my PIN online or over the phone?
You will never have to give you PIN number. See which numbers you may be asked for here.
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How do I order statements?
You can do this online, by phone or in branch. We’ll explain how here.
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Why isn’t my phone supported by the Barclays app?
your phone is, here.
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What do I do if I have the Barclays app and my phone is lost or stolen?
Find the number you need to de-register your Barclays Mobile Banking app, before you can set
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I have a new mobile phone, how do I register for the Barclays Mobile Banking app if I have a BarclayPlus account?
There’s a simple guide you can follow to do this.
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How do I control online and phone payments in my Barclays app?
Find out how to use your Barclays app to control online and in-store purchases.
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How do I change my address, phone number or email address?
Find out here how to change your details in Barclays Online Banking.
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Find the address, opening hours or phone number of a branch
You can find these details about a Barclays branch using our branch finder. See how here.
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