Help with Telephone Banking
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Why is user access changing?
Find out why your user access will change once you move from Barclays Stockbrokers to Smart Investor.
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Blue Rewards Saver
Saving for a rainy day, a holiday or your first home? If you’re a Barclays Blue Rewards member, you could earn more when you let your savings grow.
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I've forgotten my card's PIN. Can I still use the PINsentry card reader?
You'll need your PIN to use PINsentry, but you can get an instant reminder on Barclays Mobile Banking or Online Banking.
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What to do when someone dies
Coping with the death of someone close to you isn’t easy. We’re here to provide practical help on the things you need to do.
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Barclays Video Banking
Barclays Video Banking lets you have a secure, confidential conversation with us instead of visiting a branch.
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How do I view a list of my standing orders and Direct Debits?
See how to get a list of standing orders and Direct Debits for your Barclays account.
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Is Video call secure?
Barclays Video Call is completely secure, but we recommend you use a secure Wi-Fi or mobile connection and that you can’t be overheard by others.
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Can I add additional cardholders or phone numbers to my Pingit account?
Yes, you can. We’ll tell you how here.
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What do I do if the Pingit app crashes or my phone loses power during registration?
Just return to the app to complete your registration – you can do this at any time. You can find out more here.
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Can I personalise my debit card using a mobile phone or tablet?
Find out how to personalise your Barclays debit card using a mobile phone or tablet on Barclays.co.uk
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