Help with Telephone Banking

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  • Community Account

    We’ve designed our Community Account to meet the needs of clubs, charities, societies and other forms of associations. See if your organisation is eligible

  • How do I pay a credit card or utility bill?

    You can do this in Online Banking, through the Barclays Mobile Banking or Barclays Pingit apps, Telephone Banking or in branch. Find out how here.

  • The Barclays app

    Use our app to run your accounts from the palm of your hand. Manage your accounts, add products from our Features Store and get instant help.

  • Payment methods

    Want to make contactless payments, or pay online or by cheque? With a range of ways to pay, Barclays bank accounts are easy for everyone.

  • How do I make a video call?

    See how to make a video call, either from Barclays Mobile Banking using the Barclays Video Call app, or from Barclays.co.uk for mortgage queries.

  • How do I close my business current account?

    You can close your account by visiting us in branch or by filling out the business current account closure form and sending it to us in the post.

  • Business savings accounts

    Choose between instant access and fixed-rate options to fit the way you do business.

  • Blind or visual impairment

    If you’re blind, have sight-impairment or difficulty reading, we can give you large-print, Braille and audio paperwork and other tools.

  • What are CHAPS payments?

    Find out what CHAPS payments are and how they differ from Faster Payments.

  • Dyslexia, Dyscalculia or learning difficulty

    If you have difficulty with words and numbers, we’ve got a range of services designed to help.

  • View all results
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