Help with Telephone Banking

99+ results These FAQs may
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  • How do I make a payment to someone new?

    You can do this in Online Banking, through the Barclays Mobile Banking and Barclays Pingit apps, Telephone Banking or in branch. Find out how here.

  • How do I pay my Barclaycard bill?

    You can do this in Online Banking, through the Barclays Mobile Banking or Barclays Pingit apps, Telephone Banking or in branch. Find out how here.

  • Premier 2-Year Flexible Bond

    2 Year Premier Flexible Bond – Issue 5, an exclusive savings bond for Barclays Premier customers. A fixed rate of return and up to 3 withdrawals.

  • How can I get new chequebooks and paying-in books?

    See how to order a new chequebook or paying-in book for your Barclays account. But we send replacements when you get near the end of your current ones.

  • What are CHAPS payments?

    Find out what CHAPS payments are and how they differ from Faster Payments.

  • How do I close an account with you?

    If you no longer want your Barclays account, or need to close one for someone who's died, here’s how to close it, by account type.

  • Payment methods

    Want to make contactless payments, or pay online or by cheque? With a range of ways to pay, Barclays bank accounts are easy for everyone.

  • Sight services

    If you’re blind, have sight-impairment or difficulty reading, we can give you large-print, Braille and audio paperwork and other tools.

  • Easier tomorrows

    Change can be difficult but planning for the future can make things much easier. We’ve got handy tips to help you and your family look ahead.

  • How do I make a video call?

    See how to make a video call, either from Barclays Mobile Banking using the Barclays Video Call app, or from Barclays.co.uk for mortgage queries.

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