Help with Telephone Banking
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These FAQs may
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Ways to do business
Our business hours should never affect yours, so we let you bank how, where and when it suits you.
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Barclays app ID
and for you to check it’s us when we call you.
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Blind or visual impairment
If you’re blind, have sight-impairment or difficulty reading, we can give you large-print, Braille and audio paperwork and other tools.
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Neurodiversity
If you have difficulty with words and numbers, we’ve got a range of services designed to help.
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Post Office banking
Did you know you can do your Barclays banking essentials at the Post Office?
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How do I pay cash in at branches?
You’ll now need either your Barclays debit card or pre-printed paying-in slip to pay cash in at our branches.
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Mobility or dexterity impairment
Tools you may find useful to access our branches and services.
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The Barclays app
Use our app to run your accounts from the palm of your hand. Manage your accounts, add products from our Features Store and get instant help.
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Third-party access to bank accounts
We explain the options for getting help managing your accounts, and what to do if you’ve been appointed to help someone else.
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Deaf, hearing loss or speech impairment
We’ve developed ways to help you if you’re deaf, hard of hearing or have a speech impairment.
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