Help with Telephone Banking
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How do I change the phone number I've registered for Pingit?
You'll need to de-register from Pingit, and re-register with your new number. See how here.
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Who do I call for the mobile phone insurance I have with my bank account?
See the list of numbers to call for mobile phone insurance with your Barclays bank account.
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Why isn’t my phone supported by the Barclays app?
The Barclays app only works on certain types of phone. See which ones, and how to check what your phone is, here.
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Coronavirus and premium home insurance, provided by Hiscox
The coronavirus pandemic means we’re spending more time at home, and you may wonder if this has any implications for your premium home insurance policy.
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I use the Barclays app – what happens if I get a new device?
Find out what to do if you get a new phone or tablet and want to use the Barclays Mobile Banking app on it here.
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How do I cancel a cheque?
You can stop a cheque made from your Barclays account in Online Banking. See how here.
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How do I get a statement that's not available online?
See how you can get copies of your previous Barclays statements if they're not available on Online Banking.
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Third-party access to bank accounts
We explain the options for getting help managing your accounts, and what to do if you’ve been appointed to help someone else.
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Start-up business account
Get free banking for 12 months when you start a new business followed by a promise to keep you on our best plan, plus rewards for staying with us.
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Welcome to Barclays Investments
Whether you’re a beginner, an expert or somewhere in between, we can help you make the most of your money. Investments can fall in value as well as rise.
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