Help with Telephone Banking
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Coronavirus and premium home insurance, provided by Hiscox
The coronavirus pandemic means we’re spending more time at home, and you may wonder if this has any implications for your premium home insurance policy.
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How can I make or cancel a same-day UK payment (CHAPS)?
See how to arrange or cancel a CHAPs payment from your Barclays account here.
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How do I change the phone number I've registered for Pingit?
You'll need to de-register from Pingit, and re-register with your new number. See how here.
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Why isn’t my phone supported by the Barclays app?
The Barclays app only works on certain types of phone. See which ones, and how to check what your phone is, here.
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I use the Barclays app – what happens if I get a new device?
Find out what to do if you get a new phone or tablet and want to use the Barclays Mobile Banking app on it here.
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How do I send money abroad?
You can make international payments online, over the phone or in branch. We’ll show you how here.
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I’ve forgotten my debit card PIN. How do I get a reminder?
See how you can get a reminder of your debit card PIN if you've forgotten it.
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What are Beacons?
Beacons are a piece of technology that let us know when you arrive in branch, and inform us of any accessibility requirements you’ve told us about.
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How to avoid scams and what to do if you’re a victim
Fraud and scams are often difficult to spot. We explain how to protect yourself and where to go for help if you become a victim.
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How do I cancel a cheque?
You can stop a cheque made from your Barclays account in Online Banking. See how here.
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