Help with Telephone Banking
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99+
These FAQs may
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Can I personalise my debit card using a mobile phone or tablet?
Find out how to personalise your Barclays debit card using a mobile phone or tablet on Barclays.co.uk
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What’s the address, the opening hours and phone number of my Barclays branch?
You can find these details about a Barclays branch using our branch finder. See how here.
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Can I add additional cardholders or phone numbers to my Pingit account?
Yes, you can. We’ll tell you how here.
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What do I do if the Pingit app crashes or my phone loses power during registration?
Just return to the app to complete your registration – you can do this at any time. You can find out more here.
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What happens to the Barclays Video Call app if I get a new phone or tablet?
If you get a new smartphone or tablet, you just need to add the Barclays Video Call app. See how here.
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If I’ve got a new phone, can I just download the Pingit app again and log in?
No, you’ll need to follow certain steps to re-register for Pingit. We explain what to do here.
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How do I register for the Barclays Mobile Banking app?
See how to register for the Barclays Mobile Banking app
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Why am I getting an error message when I try to register for Barclays Mobile Banking?
This could be because you’ve tried to register before or haven’t entered your details correctly. We’ll tell you what to do here.
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Contactless Mobile
With Contactless Mobile you can pay with your Android phone, anywhere you see the contactless symbol. It's a quick, simple way to make NFC payments.
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What is Paym?
Learn about Paym – the mobile payments service that makes it easy to send and receive money using just a UK mobile phone number.
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