Already insured?

Here’s where you can manage your policy

The impact of coronavirus on home insurance

During these unprecedented times, we’re continuing to offer home insurance to help support and protect people in a time of need. If you have a policy with us, or if you’re not sure what our home insurance covers, take a look at our FAQs.

Make a claim, check policy details and make changes

Claim online

It’s easy to make a claim – just complete and submit the online form and we’ll do the rest.

Looking to make changes?

It’s quick and easy to view documents and make changes to your cover and auto renewal preference. You can do it online if your policy starts with MHO or MPH.

Auto renewal preference

If you’ve changed your mind about opting in or out of auto renewal and your policy doesn’t begin with MPH or MHO, you can use our online form at any time.

How we work out your price

Both you and the world around you influence the price of your home insurance. Here, we explain how we work out your personal price.

View your policy documents

You can view and download a PDF of your policy documents here. You’ll need to know the first 3 characters of the policy number, which you can find on any correspondence from us about your policy.

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