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Managing money problems

Worried about your finances? Our practical advice can help you tackle money troubles, improve your financial habits and find the support you need.

We’re here for you

If you haven’t missed a payment yet but are worried you’re about to, we’re here to help on the numbers below.

  • Barclaycard – 0800 046 8324. Lines are open every day from 9am to 9pm
  • Barclayloan and overdrafts – 0345 600 4545. Lines are open Monday to Sunday from 8am to 9pm
  • Mortgages – 0800 022 4022. Lines are open Monday to Friday from 8.30am to 5.30pm, and Saturday from 9am to 1pm
  • Premier – 0800 9247 365. Lines are open 24 hours a day, 7 days a week.

Call charges

If you’ve missed a Barclayloan payment, we’ll contact you soon to discuss your options. But if you’d like to speak to us in the meantime, please call 0345 734 5345. Lines are open Monday to Sunday from 7am to 11pm.

What to do when your income goes down

Because things change

When John lost his job, he faced a reality he wasn’t expecting – he needed to support his family and had unpaid bills. Read about how he worked on turning that around.

How to balance illness and debt

Your finances are important; your health is too.

Being diagnosed with a long-term illness affected many areas of Anna’s life, especially her finances – with all of this, she started to miss payments.

Staying on top of a gambling addiction

What to do when chasing wins brings losses

Nigel’s finances spiralled out of control when he tried to gamble his way out of his debts – see how banks can help

Handling your finances after loss

Losing someone can affect more than how you feel

After Clare lost her husband, her life changed dramatically. She was worried about looking after her finances and staying on top of things. Find out how banks can help.

Managing your money

Getting your budget back on track

Dev was having trouble controlling his finances and was often relying on an overdraft to cover expenses; here’s how banks can help.

Debt and mental health

When debts aren’t the only things on your mind

Mental health and money management can sometimes be two sides of the same coin. For Sarah, her mental health led to her missing payments, which added to her anxiety.

Getting help with compulsive spending

Worried about the way you spend your money? Here are some tips to help you stop splurging on retail therapy.