If you’re worried about your finances because of coronavirus (COVID-19), we’re ready to help. Get in touch using the contact details below if you’d like to talk to us about the ways we may be able to make thing easier, including:
Mortgages – you might be eligible for a payment holiday of up to three months, and you can ask for one online instead of calling us. For payment holidays, see our mortgage FAQs for more details.
Barclaycard – we won’t charge late payment or cash advance fees for the next 90 days, and you might be able to increase your credit limit to help you in an emergency.
Fixed savings account – we may be able to remove penalty charges for withdrawing your money early.
If you’re worried that coronavirus will affect your finances, or you’re already experiencing some difficulties, we’re here to help on the numbers below.
- Barclaycard – 0800 046 8324. Lines are open every day from 9am to 9pm
- Barclayloan and overdrafts – 0345 600 4545. Lines are open Monday to Sunday from 8am to 9pm
- Mortgages – 0333 202 7492. Lines are open 8am to 8pm Monday to Thursday, 8am to 6pm on Friday and 9am to 1pm on Saturday. Lines are closed on Sunday.
- Premier – 0800 9247 365. Lines are open 24 hours a day, 7 days a week.
If you’ve missed a Barclayloan payment, we’ll contact you soon to discuss your options. But if you’d like to speak to us in the meantime, please call 0345 734 5345. Lines are open Monday to Sunday from 7am to 11pm.