Cruse Bereavement Care
Support, advice and information for when a loved one dies.
Handling your finances after loss
Losing someone can affect more than how you feel
After Clare lost her husband, her life changed dramatically. She was worried about looking after her finances and staying on top of things.
Find out what steps Clare took to manage the situation. If you’re in similar circumstances, you’re not alone – we’re here to help.
Clare’s story
David had been ill for a long time, but that didn't make it any easier for Clare to cope when he passed away.
Coming to terms with the loss and being on her own naturally made life tougher. In turn, it became harder to keep track of bills and payments.
To avoid her worries, Clare stopped opening bank statements and letters altogether. She was behind on her Council Tax payments and loan repayments. Feeling troubled, Clare didn’t know what to do or where to go for help.
Clare’s next steps
- Eventually, Clare called us and explained. We were sympathetic and gentle and helped her work out her next steps
- After going through Clare’s budget, we created a realistic repayment plan for her loan, so she knew what she had to pay each month
- Before she agreed to the repayment plan, Clare would’ve been notified that it would be reported to the Credit Reference Agencies, and that it could affect her ability to get credit in the future. However, entering into the repayment plan would be better for Clare than continuing to miss payments
Contact us
Worried you’ll miss a payment?
Help is always at hand. As soon as you think you might have some financial difficulties, give us a call – it could help make things better.
Have some information about your financial situation ready, before you call, including your income and outgoings. You might be talking for a while – we’ll want to understand your situation in detail, so make sure you set aside some time.
Mortgages – 0333 202 7492 Monday to Thursday, 8am to 8pm, Friday, 8am to 7pm and Saturday, 9am to 4pm
Barclaycard – 0800 051 8346 Monday to Friday 8am to 9pm, Saturday and Sunday 9am to 9pm
Overdraft and Barclayloan – 0333 202 7412 Monday to Thursday, 8am to 8pm, Friday, 8am to 7pm and Saturday, 9am to 4pm
Self-employed or have a business? Get some support
Missed a payment and want to catch up?
If you’ve missed a payment on your Barclayloan, overdraft or Barclaycard, you might be able to pay it using the Barclays app1, – or give us a call.
Overdrafts and Barclayloan – 0345 703 4034 Monday to Thursday, 8am to 8pm, Friday, 8am to 7pm and Saturday, 9am to 4pm
For a mortgage or Barclaycard, please call the relevant number in the section above.
Extra help and advice
The Money Advice Service
Free tools and impartial information to help you manage your money.
StepChange Debt Charity
Expert advice and fee-free debt management to help you tackle your debts.
National Debtline
Free advice, tools and fact sheets to help you deal with your debt.
What to do when someone dies
Our bereavement guide
We’re here to provide help with the things you need to do when someone close to you dies – follow our guide to understand the next steps.
A budgeting guide for everyone
Seven easy tips for everyday money management
Finances are different for everyone, but there are some tips that work for us all – let’s explore some of them.
Debt and mental health
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Spending within your means
Getting the balance
Spending isn’t an issue, but it’s important to make sure you’re not spending too much. Let’s explore some ways of finding a balance.
Money management
How to improve your financial health
Develop your money-management skills with our easy-to-follow guides on budgeting, saving, planning for the future and handling debt.