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Greener Home Reward

We can help you make your home greener

How does Greener Home Reward work? 

It’s a one-time cash reward to help with the cost of adding solar panels, insulation, a heat pump and more. If you’ve got a residential mortgage with us and you’re interested in making these improvements to your home, you can apply for Greener Home Reward. You’ll need a TrustMark registered business to complete the home improvements before sending in your online claim form.

  • I want to apply for Greener Home Reward
    Info
    This information is for customers who want to apply for Greener Home Reward

    We’ve extended registrations for Greener Home Reward and updated our terms and conditions. If you applied for Greener Home Reward before 31 January 2024, see I’ve applied for Greener Home Reward before 31 January 2024 above to get the latest information. 

     

    What do I need to apply for Greener Home Reward?

    You’ll need to have one of our eligible home improvements below completed by a TrustMark-registered business on the residential property listed in your mortgage. The cost to you for the work, as shown on the invoice, needs to be equal to or more than the value of the Greener Home Reward for the completed home improvement.

    An eligible residential mortgage with us

    A Direct Debit for your mortgage payments

    All your payments need to be up to date

    Make sure you haven’t claimed the reward before 

    You don't need to borrow more money or take out a loan from us to be eligible for Greener Home Reward.

    See our Greener Home Reward terms and conditions for the full requirements and eligibility criteria.

     

    Steps to getting your Greener Home Reward

    Follow these steps to apply for and claim your reward.

    Step 1: Apply for Greener Home Reward

    You can apply for Greener Home Reward using our online application form and we’ll send you an email in 10 working days with the next steps.

    Step 2: Improve your home

    You’ll need a TrustMark-registered business to complete the work from our list of approved home improvements on your property. 

    You’ll have nine months to carry out the work and make a claim.

    Make sure you submit your claim within three months of the date on the invoice showing proof of payment.

    Step 3: Claim your reward

    Once the home improvements are completed, you can submit the claim form. We’ll review your claim and if it’s approved, we’ll send you an email with details on how to send your proof of work and payment documents.

    You’ll have three months from the invoice or payment date to submit your claim for Greener Home Reward.

    If your claim is approved, you’ll have one month to submit these documents. 

    Step 4: We’ll process your claim

    Once you’ve submitted the documents, we’ll finish processing your claim. We might need to ask you for more information during this time.

    We’ll pay the reward within four weeks of your claim being completed.

     

    Which home improvements are eligible for Greener Home Reward? 

    Use this table of our approved home improvements to plan your works and get an idea of the amount you’ll receive if your Greener Home Reward claim is approved.

    You can only receive one Greener Home Reward (or one between you if you’ve got a joint mortgage), and it must be for the residential property where you permanently live. You can’t make a second claim for any additional properties or home improvements.

    We can’t give any advice on making home improvements. We recommend speaking to a range of TrustMark-registered businesses to find out more about the products they offer, where they come from, what the work involves, overall emissions involved in the supply chain for a particular product, and what cost and energy savings you might expect. They might be able to help you choose the right home improvements for you. Make sure you do your own research and feel happy with your decision before going ahead with home improvements.

    Eligible home improvements

    Type of improvement

    Reward amount

    Doors and windows

    • A-rated double or triple-glazing (single-glazing replacement)
    • New insulated external doors (replacing single-glazed or solid doors installed before 2002)
    • Secondary glazing

    £500

    Insulation (excludes spray foam insulation)

    • Cavity wall insulation
    • Flat roof insulation
    • Loft and pitch roof insulation
    • Room-in-roof insulation
    • Suspended wooden floor insulation
    • Underfloor insulation

    £500

    Insulation (excludes spray foam insulation)

    • Solid wall insulation

    £1,000

    Low-carbon heating

    • Air source heat pump
    • Biomass pellet boiler
    • Ground source heat pump

    £2,000

    Solar energy

    • Solar battery storage
    • Solar electricity panels (photovoltaics)
    • Solar thermal (solar hot water heating)

    £1,000

    Info

    Spray foam insulation is not covered by the Greener Home Reward

  • I applied for Greener Home Reward before 31 January 2024

    How to claim your Greener Home Reward

    Follow these steps to claim your reward. See our Greener Home Reward terms and conditions for the full requirements and eligibility criteria.

    Step 1: Improve your home

    You’ll need a TrustMark registered business to complete the work on your property.

    Step 2: Claim your reward

    Once the home improvements are completed, you can submit the claim form. We’ll review your claim and send you an email with details on how to submit your proof of work and payment documents. You have until 31 July 2024 to claim for Greener Home Reward.

    Step 3: We’ll process your claim

    Once you’ve submitted the documents, we’ll finish processing your claim. We might need to ask you for more information during this time.

    We’ll pay the reward within four weeks of your claim being completed.

     

    Which home improvements are eligible for Greener Home Reward? 

    Use this table of our approved home improvements to plan your works and get an idea of the amount you’ll receive if your Greener Home Reward claim is approved.

    You can only receive one Greener Home Reward (or one between you if you’ve got a joint mortgage), and it must be for the residential property where you permanently live. You can’t make a second claim for any additional properties or home improvements.

    We can’t give any advice on making home improvements. We recommend speaking to a range of TrustMark-registered businesses to find out more about the products they offer, where they come from, what the work involves, overall emissions involved in the supply chain for a particular product, and what cost and energy savings you might expect. They might be able to help you choose the right home improvements for you. Make sure you do your own research and feel happy with your decision before going ahead with home improvements.

    Eligible home improvements

    Type of improvement

    Reward amount

    Doors and windows

    • A-rated double or triple-glazing (single-glazing replacement)
    • New insulated external doors (replacing single-glazed or solid doors installed before 2002)
    • Secondary glazing

    £500

    Insulation (excludes spray foam insulation)

    • Cavity wall insulation
    • Flat roof insulation
    • Loft and pitch roof insulation
    • Room-in-roof insulation
    • Suspended wooden floor insulation
    • Underfloor insulation

    £500

    Insulation (excludes spray foam insulation)

    • Solid wall insulation

    £1,000

    Low-carbon heating

    • Air-source heat pump
    • Biomass pellet boiler
    • Ground source heat pump

    £2,000

    Solar energy

    • Solar battery storage
    • Solar electricity panels (photovoltaics)
    • Solar thermal (solar hot water heating)

    £1,000

    Info

    Spray foam insulation is not covered by the Greener Home Reward

Questions about Greener Home Reward?

Find the answers you might need in our FAQ.

Thinking about sustainability

Climate change is an urgent and complex challenge for all of us, and we’re determined to play our part in helping the planet through our ambition to become a net zero bank. We want to help you too, by rewarding you for making eligible home improvements with our Greener Home Reward.1

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