We’re setting the standards in security
We’ve been awarded independent certifications for our security measures to protect your money and personal information.
Protecting you and your money
We’ve been awarded the following independent certifications:
- Kitemark for Secure Digital Transactions – awarded for Online Banking, Barclays Mobile Banking and Pingit by the British Standards Institution (BSI). Independent security testing for Kitemarks happens every 3 months
- ISO/IEC 27001:2013 certification – also awarded for Online Banking, Barclays Mobile Banking and Pingit, this is an internationally recognised standard for information security management systems, used to manage sensitive data. Our people, policies, processes and systems are regularly audited by external assessors for this certification
- Cyber Essentials Scheme – this is a government programme that recognises good security practices in business. We’ve been awarded it for the UK components of Barclays UK and Barclays Corporate and International, having been externally tested against an internationally recognised standard
Our promise to you
When you use our Online Banking or Mobile Banking services, you're automatically protected by our Online and Mobile Banking Guarantee.
How do I report fraud?
Contact us straightaway if you think you’ve been a victim of fraud.