Telegraph subscription

Terms and conditions

Please read this document carefully - it contains:

1) the Barclays Subscription Terms; and

2) the Telegraph Subscription Terms.

Barclays Subscription Terms

These Barclays Subscription Terms cover Barclays’ collection of your payments in relation the Subscription offer(s) you choose to access via the Barclays App.

The Subscription products and/or services are provided to you under a separate set of terms with the Subscription provider who is responsible for providing such products and/or services to you. You’ll need to agree to these before taking out your Subscription.

  • References in these Barclays Subscription Terms to “Barclays” are to Barclays Bank UK Plc, and references to “us” and “we” and “our” are to Barclays.
  • References to “Subscription” are to the relevant Subscription service that you have activated with the Subscription provider after setting up your payments with us.

If you have a Barclays current account

You can access offers for certain Subscriptions through the Barclays App if you hold a Barclays UK current account, are a UK resident and are over 18.

If there’s any inconsistency with these Barclays Subscription Terms and (i) the Retail Customer Agreement, or (ii) the terms & conditions with your subscription provider, these terms take priority in relation to Barclays’ collection of your Subscription payments.

Your Subscription payments

By agreeing to these Barclays Subscription Terms, you provide Barclays authority to (i) debit your Subscription payments, and (ii) apply a change to your Subscription payments subject to the appropriate notice period.

We will collect your Subscription payments as follows:

  • Amount - Your monthly Subscription payment will be the amount last confirmed by you in relation to the relevant Subscription in the Barclays App, subject to any changes notified to you as set out below. You can see the Subscription amount in the ‘Manage my Subscription’ area of the Barclays App.
  • First payment - Your Subscription payments will commence on the ‘First Payment Date’ set out in the Barclays App when you set up your payments, and will remain in place until cancelled by you.
  • Payment date - Your payment date will be the same date of the month as your ‘First Payment Date’ set out in the Barclays App. For any months where there's no corresponding date, it will be the last day of the month. For example, if you took out your Subscription on 31st March then your payment date for June would be the 30th June.
  • Your balance - please ensure you have sufficient funds to cover the Subscription payment each month. The Subscription payment will be taken even if you don’t have a credit balance or available overdraft limit on your account.
  • Free trials - If your Subscription is subject to a promotional offer such as a free trial, it will be set out in the Barclays App and remain in place for the term set out there from the ‘Subscription Start Date’. If you cancel your Subscription during your free trial period, you’ll need to wait at least 3 months from the date from the end of your free trial to take it out again.
  • New features - You may be able to add additional features to the services included in your Subscription and we’ll tell you what these cost before you choose to add them.
  • Refunds - You will not be entitled to a refund or reduction in the Subscription fee, even if you choose not to use your Subscription.
  • Activation - Once you've set up your Subscription payments with Barclays you will need to activate your Subscription within the time indicated in the Barclays app to avoid your Subscription being cancelled.

If you need to cancel your Subscription payments

If you tell us you want to cancel your Subscription, you will not receive a refund but you will continue to have access to your Subscription until your next payment would have been due, when your Subscription will be closed and you won’t be charged going forward.

If you are a current account holder and you close your account or decide to switch your current account from us by using the Current Account Switch Service, your Subscription payments will be deemed to be cancelled by you on the same day that your Current Account is closed. If you would like to keep your Subscription, you can change your payment method to another eligible current account.

We will treat you as having requested to cancel your Subscription payments on the day (i.e. before midnight) that we receive notice from you.

If we need to cancel your Subscription payments

We can stop your Subscription payments by giving you at least 30 calendar days’ notice. However, we may stop your Subscription payments immediately or on less notice if we reasonably believe you have seriously or persistently broken any Barclays Subscription Terms or we reasonably believe any of the following applies:

  • you put us in a position where we might break a law, regulation, code or other duty that applies to us if we maintain your Subscription payments
  • you give us any false or inaccurate information at any time
  • you commit (or attempt) fraud against us or someone else
  • you behave in a threatening or abusive manner to our staff
  • you become bankrupt
  • your Barclays current account is closed by Barclays Financial Assistance

The Subscription provider may also cancel your Subscription as set out in their terms and conditions.

Changes we can make

Subscription Price Changes - If there is going to be a change to your Subscription price, you will receive at least 30 days' notice.

  • If you do not wish to pay the new Subscription price, you can cancel your Subscription payment, via the Barclays App.
  • From the point of receiving communication, if you do not cancel before the end of your next Subscription month, we will apply a change to your Subscription payments to reflect the new Subscription price. For example, if you are charged on the 30th of each month and you receive notice of a price change on 1 May, your price change will take effect on 30 June unless you cancel before this date.

Changes to these Barclays Subscription Terms - Sometimes we’ll change things about how we manage and collect your Subscription payments. For most changes, we’ll tell you in advance, but we don’t always need to do this (for instance, if this benefits you or there is a change in law or regulation which says we have to change them by a particular date, and there isn’t time to give you notice).

We may also make changes to these Barclays Subscription Terms because we’re changing (i) a service we already offer, or introducing a new service that needs a change to these Barclays Subscription Terms, (ii) we need to make changes to take account of developments (or changes we reasonably expect to help) in technology (including the systems we use to run our business), or in the banking system generally, (iii) changes in our costs (including changes we reasonably expect to happen) mean we need to change or introduce charges, or (iv) we’re changing the terms to be in line with the banking industry and our competitors.

From the point of receiving communication about the change to these terms, if you do not cancel before the end of your next Subscription month, we’ll treat you as having accepted the change.

General terms

  • These Barclays Subscription Terms will be governed by English law.

Other information

For more information on:

  • how we contact you
  • how to contact us
  • how we keep your information private
  • keeping your details up to date
  • how to let us know there is a problem, or make a complaint about your Subscription

and to access a copy of

  • these Barclays Subscription Terms
  • your Subscription provider’s terms and conditions (a copy of which are at the bottom of this document)

please visit the ‘Manage my Subscription’ area in the Barclays App.

About us

Barclays Bank UK PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 759676).

The registered address of Barclays Bank UK PLC is 1 Churchill Place, London E14 5HP.

Telegraph Subscription Terms

These Telegraph Subscription Terms are between you and the Telegraph and only apply to Subscriptions taken out via Barclays. A copy of these Subscription Terms can be found at telegraph.co.uk/barclayssubscriptionterms.

1. Validity

This Telegraph Digital subscription is available via the Barclays app. Subscribers must be 18 years of age or older.

Once set up, your Telegraph Digital subscription entitles you to access Subscriber-only content on the Telegraph website and The Telegraph UK app for tablet and smartphones.

Terms and Conditions of usage of each device and/or website are detailed at telegraph.co.uk/about-us/terms-and-conditions. To ensure access to Telegraph apps, where we release updates of the applicable app you may need to update the current version on your tablet or smartphone. Failure to make the newest updates may mean you are unable to access the Telegraph apps.

A valid email address and registration to create a Telegraph Login is required for a Telegraph Digital subscription, unlimited website access and access to The Telegraph UK app for tablets and smartphones. Terms and Conditions of registration can be found https://www.telegraph.co.uk/about-us/terms-and-conditions/.

2. Subscription Offers

Promotional offers are subject to availability and may be changed at any time.

3. Payment

Payment for this Telegraph Digital Subscription will be collected by Barclays and is subject to Barclays Subscription Terms which can be found in the Barclays App.

4. Subscriber Benefits

Telegraph Digital subscriptions are eligible for Telegraph Rewards where available. Visit www.telegraph.co.uk/rewards/ for details.

5. Cancellation Policy

This subscription cannot be cancelled directly with the Telegraph. You must use the Barclays App to cancel your subscription. 

Your cancellation will take effect at the end of the month you have currently paid for. Your Subscriber-only entitlements and Subscriber Benefits will remain active until this point.

6. Existing Subscribers

You may be charged twice if you activate this subscription with a different email address to the one used on your current subscription. To avoid this, please log in to ‘My Account’ on the Telegraph website where you’ll easily be able to find information on how to cancel your existing subscription.

If you’re switching from a print subscription, you'll no longer receive vouchers for printed editions of the newspaper. Provided the email address you use when activating this subscription is the same one used for your existing Telegraph subscription, when you activate you’ll be directed to the Telegraph’s customer services team and they’ll be able to help you to switch over.

7. Contact Us

For any questions related to your subscription, including complaints about your subscription, you can contact the Telegraph using the online form found at www.telegraph.co.uk/customer/contact-us

8. Data Protection

Full details of how the Telegraph hold and process your information can be found at https://www.telegraph.co.uk/about-us/privacy-and-cookie-policy/.

9. Promoter

Telegraph Media Group
111 Buckingham Palace Road
London
SW1W 0DT

Registered in England No. 451593. VAT No 839586469

Telegraph Media Group Limited reserve the right to change these terms at any time. Continued use of your subscription will be deemed acceptance of any changes.