Explore Video Banking

Chat to us face-to-face – wherever you are

Barclays Video Banking lets you have a secure, confidential conversation with us. It’s a convenient alternative to visiting a branch.

How to use it

To use Video Banking, you’ll need a good network connection, over wired broadband, Wi-Fi, 3G or 4G. It's free to use, but you may be charged for data use if using your phone without Wi-Fi.

To maintain a quality service, we may monitor or record calls.

  • Talk about your account

  • Ask about your mortgage

  • Attend a video appointment