What is Paym?

An easy way to send and receive payments

Send and receive payments using just a UK mobile number – and register for free through the Barclays app1.

Paym will close in March 2023

The Paym service will close on 7 March 2023.

You’ll be able to use Paym to make and receive payments until the closing date. After that, you’ll need to use a sort code and account number to make faster payments in the Barclays app and Barclays Online Banking.

If you’ve used the Paym service from your Barclays account recently, we’ll be in touch before it closes.

You can view your updated T&Cs on our dedicated page or in your Barclays app.

FAQs last updated on 6 December 2022.

1.     What do I need to do?

You don’t need to do anything.

The service will close on 7 March 2023 and you’ll be automatically deregistered. You won’t need to tell anyone who has paid you or been paid by you using the service – they’ll hear from their own bank or building society.

2.     What can I use instead?

You’ll still be able to make and receive payments to and from payees with a sort code and account number in the Barclays app and Online Banking. You can do this using our Faster Payments service.

For added security, you can use Confirmation of Payee when you set up a payment. This service checks that payments aren’t sent to the wrong account by checking account and reference details when you set up a new CHAPS, Faster Payment or standing order.

3.     Why is Paym closing?

Pay.UK and 15 of the UK’s banks and building societies have decided to close it because fewer people are using the service and payments technology has moved on.

4.     Where can I read more about the closure?

In the Pay.UK press release.

5.     Where can I view my updated T&Cs?

You can view your updated T&Cs on our dedicated page or in your Barclays app.

We are sorry for any inconvenience caused by the closure and thank you for using the Paym service.

What is Paym?

With Paym, you can send or receive money using a UK mobile number. It’s a great way to pay your friends and family without having to share bank details or withdraw cash.

To receive money with Paym, you need to register for the service. The person making the payment doesn’t need to be registered.

To send money to someone who has registered for Paym, all you need to know is the mobile number they’ve registered with. Just log in to the Barclays app, enter the amount you’d like to pay and the person’s mobile number, which you can select from your contact list if you’ve given the app access to your phone’s contacts. The money will then be deposited into their nominated account within two hours.