Easier ways to pay

Finding a cash machine

We know cash is still king for many people and you can withdraw it over the counter in our branches, or from one of our cash machines – but what if you need to know where your nearest one is?

That’s where our online branch finder helps. If your web browser supports it (most do), we’ll detect your current location, and show your nearest Barclays cash machines and bank branches, along with the accessibility services available. 

Remember that while our cash machines are free to use, those provided by other companies may charge for withdrawing cash.

Audio cash machines

All of our cash machines have Braille labels, which makes them much easier to use if you read Braille to help with sight problems.

Many of our cash machines also have an audio narrator that talks you through the on-screen options. This can help if you’re blind, have sight impairment or difficulty reading.

These cash machines are listed as ‘ATM with audio’ in our branch finder – just plug your own headphones into the audio socket to use them.

Our cash machines have a funnel on the card slot to make it easier to insert your card if you have dexterity problems. Some cash machines are contactless – so you don’t need to insert your card at all. Instead, just tap your Barclays contactless debit card on the cash machine and then enter your PIN.

Contactless cash is available at more than 500 of our branches and at around 1,200 Barclays cash machines. 

Getting cash from other places

If you can’t get to a branch or cash machine, many shops and supermarkets offer cash withdrawals at the checkout, with or without a purchase, when using a debit card.

If getting to a Post Office is more convenient than getting to your nearest Barclays branch, you can do some simple banking there, too. You can withdraw cash, pay in cash and cheques, and check your account balance. 

Contactless card payments

Not everyone likes to carry lots of cash, of course, but you now can pay by ‘Chip and PIN’ card almost everywhere – although some shops may add a small charge for payments below a certain amount.

Lots of shops now also accept contactless payments where you simply hold your card over the card reader – you don’t need to enter a PIN. If you’d prefer a lower limit for your debit card, you can choose one in the ‘Cards’ section of the Barclays app. It’s quickest to change your settings in the app, but if you don’t have it, you can contact us to change them.

Paying by smartphone

Newer iPhones and Android smartphones support contactless payments, and they work in a similar way to contactless card payments.

To get started, register your debit or credit card with:

• Apple Pay if you have an iPhone
• Google Pay if you have an Android smartphone.

You can then pay when you shop by holding your phone over the retailer’s contactless card reader.

You can pay for any amount with Apple Pay or Google Pay, though some retailers have a £100 limit. Your card details won’t be shared, so your information stays private and secure.

Using Apple Pay with Barclays

Using Google Pay with Barclays

Paying in other ways

You don’t need your card or a smartphone to make contactless payments – there are other options, too.

• Direct Debits and standing orders are great ways to pay your regular bills – and they mean you won’t ever forget to pay.

Direct Debits must be set up with the company you want to pay, but you can set up a regular payment to someone with a standing order by calling into a branch or by telephoning us (you can do it online and with our app, too)

• A high-visibility card can help if problems with your sight make it difficult to use a debit card. There are 12 designs with easy-to-read numbers and a notch so you can feel which way round the card goes into a cash machine slot. Just ask for a high-visibility card in your local branch

•  A template can help if you have trouble writing cheques, filling in bank slips or signing new cards – again, just ask

• A signature stamp can also help if you find it difficult to sign cheques by hand – just call into a branch to talk to us about it

Read more about the ways we can help with vision and mobility problems.

If you can’t get to a branch or call us, you can also get in touch in a wide range of other ways. See our other ways to contact us for more information.

We are not responsible for the accuracy of any third party websites or their content. If you decide to access any of the third party websites, or rely on any of the information presented on them, you do so entirely at your own risk.