Post Office banking

Take out, pay in or exchange cash and check your balance

When you get to the counter, you’ll be asked to put your card into the card reader and enter your PIN to confirm your account details.

• Personal – you can pay money into your account using your debit card and PIN. If you have a savings account with us, you can pay money in using your savings deposit card. You can pay in up to £3,000 in cash for every transaction and up to £10,000 in cash annually at Post Offices. This will count towards your overall annual cash deposit limit of £20,000, so if you’ve hit your limit, you’ll no longer be able to pay in any more cash at Post Offices.
• Business – you can pay in up to £10,000 in cash into your account using your debit card and PIN or business deposit card. Each business will have its own cash deposit limit every year.

Cash paid in using your debit or deposit card will be available the same working day and you’ll get a full receipt.

Many Post Offices have cash machines, so you can take out cash and check your balance using your debit card and PIN.

Don’t have a debit card and PIN?

If you don’t have a debit card and PIN for your account, we can still arrange for you to withdraw up to £300 a day at specific Post Offices. Call us on 0800 169 3091¹ or visit one of our branches to find out more.

Don’t have a business deposit card?

You can order one in Online Banking or call us on 0800 169 3091¹ and we can order for you.

Exchanging banknotes for coins

If you have a business current account, you can also exchange notes for coins over the counter at Post Offices as part of our Change Lite service:

With our Change Lite service:

• There’s a limit of £2,000 for every transaction
• You’ll be charged based on the ‘notes and coin exchanged’ fee on your tariff
• You might not always get all the coins you need. If this happens often, please contact us
• You’ll need to have your deposit card with you to use it – your debit card won’t work
• Your deposit card needs to be suitable for a current account.

Call us ¹ on 0800 169 3091 or find us near you if you need help.

Paying in cheques

1.     You’ll need a pre-printed paying-in slip and a cheque deposit envelope

2.     Fill in your details in your paying-in slip

3.     Hand it over to the Post Office counter staff.

Cheques can take up to five working days to clear when paid in at a Post Office.

You can order more pre-printed paying-in slips and cheque deposit envelopes by calling us on 0800 169 3091¹ or visiting one of our branches.

Find your nearest Post Office

Use the Post Office branch finder to find your nearest one.