Online banking and security

We take your security seriously

Your security is top priority. But we need your help to keep you safe. So always be vigilant when it comes to your banking.

Our security pages include information to help you protect yourself. You'll also find a number to call if you think you've been a victim of fraud.

Recent news: Don’t be a victim of social engineering

If you receive an email with a link or an attachment, or a phone call telling you there is a problem with your account, cards or computer: stop and think

A fraudster may be trying to trick you into giving them important financial information or taking an action that gives them access to your money. This is known as ‘social engineering’.

Learn how to spot the scams with our helpful guides, plus get expert advice about how to protect yourself from social engineering.

Online Banking security

We use our strongest security systems to protect your account details. Find out more about online security, including how PINsentry, free Kaspersky security software and our Online Banking Guarantee help protect you from fraudsters.

Mobile Banking security

We use advanced Mobile Banking security to help protect you and your money when you’re banking on your mobile, including one secure log-in, free security software for your phone and our Mobile Banking Guarantee.

Fraud prevention

It’s estimated that nearly £52 billion is lost to fraud in the UK each year. Select the links below for tips on how to avoid becoming a victim.

Types of fraud

The threat from fraudsters continues to grow. One way to prevent becoming a victim of fraud is to be aware of how fraudsters work.

How to report fraud

Let us know us immediately if you are or you think you might be a victim of fraud. The number you’ll need to call depends on the type of fraud involved. Our Contact us about fraud page has a full list of contact details and ways to report fraud.

If you get a suspicious email that claims to be from Barclays, forward it to and then delete the email straightaway.