Intermediary Hub password support

Need to reset your secure mail password?

The quickest way to do this is to log in to the Intermediary Hub and use live chat. If you can’t log in, reset your password following the steps below.

What would you like to do?

Use self-service password reset

If this doesn’t work, please complete the details below.

The details below should be the ones you have registered with us.

We’ll email you a temporary password within the next two working hours.

We’ll email you a temporary password within the next working day.