Contact us about fraud
Let us know straight away if you have fallen victim to fraud on your Barclays account or cards so that we can do everything we can to help you. You can find all the contact details you need right here.
Contact details within Barclays
The number you should call varies according to the type of fraud involved.
Online fraud
Call 0845 600 2323 (+44 247 684 2063 outside the UK) 1 – lines are open 7am to 11pm every day of the week.
If you're suspicious about an email that claims to be from us, forward it to internetsecurity@barclays.co.uk . Once you've done this, delete the email. There's no need to call us unless you believe you've disclosed your personal details or suffered a fraud.
Card fraud
To report a lost or stolen debit card, call 08700 104503 1 (+44 1928 584421 outside the UK).
To dispute a transaction on your Barclaycard, call 0844 811 9111 1 – also call this number if you think you've been called by fraudsters claiming to be from the Barclaycard Fraud Team.
To dispute a transaction on your debit card, call 08700 104503 1.
All card fraud lines are open 24 hours a day, seven days a week.
Telephony fraud
Call 0845 755 5555 1 – lines are open 7am to 11pm every day.
Cheque fraud
Call 0845 755 5555 1 – lines are open 7am to 11pm every day.
Identity theft
Call 0845 755 5555 1 – lines are open 7am to 11pm every day.
Other contact details
Your local police
If your debit card, credit card or cheque book has been stolen, report it to your local police station. Note, however, that the police will only take reports of fraud from banks. The UK Police Service has links to local services throughout the UK.
CIFAS Protective Registration
UK fraud prevention service, CIFAS, offers Protective Registration to people who've fallen victim to, or are at risk of, identity theft. It flags your personal file so that when CIFAS member companies like ours receive an application in your name, they'll conduct extra checks to ensure that the application is genuine. Learn more about CIFAS Protective Registration 2
