Barclays accessible services
We want our products and services to be available to everyone, so have introduced ways to make banking with us easier if you have, or are impacted by, an impairment, disability or health condition.
As part of this, we’ve organised nationwide roadshows to demonstrate what services are available to improve access to your finances.
Read our accessibility statement
Understanding your needs
We're committed to meeting all our customers' needs, and to helping change how people regard disability.
- Accessible communications
- Visual impairment
- Hearing and being heard
- Mobility and dexterity
- Mental capacity and decision making
If you think we’ve missed anything or can improve our accessibility options, please let us know
Using our websites
Many people find that banking online is a convenient way to manage their money. So we’ve designed our website and Online Banking service to be easy for everyone to use.
We can help you find out how to change your computer's colour scheme, increase your text size and have tips on how to make browsing easier.
Our accessible services
We’re changing our branches to make access easier, and training our staff to help people with different needs. We can now always give you information (including personal details, like your membership number and passcode) in Braille, large print or audio. Just let us know what you need.
Share your ideas on everyday banking
At Barclays, we’re committed to putting our customers at the heart of everything we do. Help us build Your Bank by sharing your ideas and suggestions on what we can do to improve everyday banking.