Making banking with us easier for you
We're committed to meeting all our customers' needs, and to helping change how people regard disability.
'One of our ambitions is to become the most accessible and inclusive bank for all our customers and clients.'
Sir David Walker, Barclays Group Chairman
Barclays accessible services
We’re making changes to branches to make access easier, and we're giving our staff training on how to help people with different needs. We’ve ensured we can always give you information (including personal information like your membership number and passcode) in Braille, large print or audio. Just let us know what you need either in a branch or on the phone.
Using our websites
Many people find our Online Banking a more convenient way to manage their money. So we’ve designed our website and online services to be easy for everyone to use.
We can help you find out how to change your computer's colour scheme, increase your text size and we also have tips on how to make browsing easier.
Share your ideas on everyday banking
At Barclays, we’re committed to putting our customers at the heart of everything we do. Help us build Your Bank by sharing your ideas and suggestions on what we can do to improve everyday banking.