Making banking with us easier for you
We're committed to meeting all our customers' needs, and to helping change how people regard disability.
We’ve consulted disabled customers about ways to make our services easier to use. We want to do more than just meet the requirements of the Equality Act – we want to provide equal access to our products and services for all our customers.
Barclays accessible services
We’re making changes to branches to make access easier, and we're giving our staff training on how to help people with different needs. We’ve ensured we can always give you information (including personal information like your membership number and passcode) in Braille, large print or audio. Just let us know what you need either in a branch or on the phone.
Using our websites
Many people find our Online Banking a more convenient way to manage their money. So we’ve designed our website and online services to be easy for everyone to use.
We can help you find out how to change your computer's colour scheme, increase your text size and we also have tips on how to make browsing easier.