Which Barclays branches offer the instant debit card replacement facility?
You can instantly replace your debit card at over 250 branches that offer the service *. You can find addresses and opening hours using our branch finder. Please be aware that this is an emergency service, and we can only replace your card if you need it straightaway.
You can order a replacement debit card online if you’re registered for Online Banking or by using your Barclays Mobile Banking app. You’ll get your new debit card within 2 working days if you’re in the UK. It’ll take longer to arrive if we need to send your card to an overseas address.
* Instant debit card replacement terms and conditions: This service cannot be offered if your account has been open for less than 30 days. It’s available for replacement cards only – not for new customers or new accounts. We can only issue replacement debit cards – not cash cards, credit cards or savings cards. Replacement cards issued in branch will have a new card number. If you have a personalised debit card, we’re not able to print your picture so you’ll receive a standard debit card.
This service is limited to 2 cards per customer, per calendar year. You can still order a replacement card if you need any more and we'll send it to you in the post.
As a security measure, you’ll need to provide photographic ID such as a passport. You’ll be asked to use your PIN once the card has been printed. If you don’t know your PIN or you have a Chip and Signature card, then you’ll need to provide an additional form of identification to give proof of your UK address such as a full UK paper driving license, council tax bill or utility bill.